About Us
Nigel O’Hara Diamond Jewellers was established at 1 William Street in Portadown in 1985 and expanded over seven years ago to make the shop accessible from the main Market Street. The business remains family orientated with brother Jon as Shop Manager, son Richard as Internet Manager and sister Alison as Sales Assistant.
Today, the Portadown store is going from strength to strength and offers a wide variety of brand name designer watches, jewellery and other gifts. We are official UK dealers for all our watch brands, providing full guarantees, boxes and instructions with every order. Our website has really taken off and we are now selling all over the world.
Our company ethos is to provide high-quality products at the best prices. Our helpful staff are experts in their trade and are willing to advise you on what purchase is right for you. We pride ourselves on our fast and efficient service and eagerness to cater for each customer’s individual needs.
Our stock control department holds vast quantities of watches and jewellery to make sure you have a great selection to choose from and that you receive your order as soon as possible. You can buy in confidence as we use a 100% secure online system scanned daily by leading security company McAfee.
You can read some more information about us and check out our 360 tour by visiting the About Us section.
Here are some reasons to shop with Nigel O’Hara Diamond Jewellers
100% Genuine Watches and Jewellery with Manufacturer Guarantees
As official authorised dealers for all our products, Nigel O’Hara Diamond Jewellers only stocks 100% genuine products. Every item is of the highest quality and each order comes with all the necessary instructions and guarantees so you can rest assured that we will stand by any unlikely problems you may have.
In Stock means it’s Really In Stock
When you click on our products page you will see a tick indicating that we have the item you require in stock. This means we have your order here in our stock control department and can get this sent out to you immediately on the same day you bought it.
We are official authorised dealers for all of our watch and jewellery brands.
We are proud to have gained authorised dealership for each watch and jewellery brand in our store. We have built up a fantastic reputation as a reputable retailer. Many non-authorized sites may look like official sites, but are not. The products they offer may be counterfeit, second hand or tampered with. In all such cases, the manufacturer's warranty is invalid.
Next Day Delivery Services
If you require an order as quickly as possible, we are happy to accommodate this request by sending the item out next day delivery. For a small extra charge, you can have the guarantee that you will receive your purchase the day after you order it. All you have to do, is specify that you would like this service in the additional requirements box when you make your order.
Free watch bracelet adjustment
We recognise that you will want to begin wearing your new watch as soon as you receive it. We want to make sure your watch personally fits you and will offer free watch bracelet adjustment on any watch bought from us. If you supply us with your wrist measurements, we can take any unnecessary links out and send this to you.
31 days refund policy
If you experience any problems with your purchase or are unhappy with your item in any way, we are more than happy to offer you a full refund. Please note that our refund policy is only available for 31 days after the date of purchase and is subject to terms and conditions.
100% secure online ordering
We guarantee that all transactions are secure through our secure server which uses 128 bit encryption. We use card protection schemes called 3D secure which is otherwise known as verified by visa and MasterCard secure code. Our website is also checked by the largest security firm McAfee which ensures all transactions are 100% secure.
Established since 1985
Nigel O’Hara has built up a fantastic reputation as a trusted retailer due to his many years of experience. His grandfather and his father both worked as jewellers and Nigel worked with his dad for 16 years before setting up by himself in 1985. This means that he is highly competent in choosing the best products and repairing any faults.
Website Credentials
We were awarded the 2012
European Shopzilla Circle of Excellence.
Chosen from over 1000 retailers throughout Europe having achieved excellent ratings in the following areas: Overall Satisfaction, Product Selection, Ease of Finding Products, Likelihood to Shop Again, Product Met Expectations, On-time Delivery, and Customer Support.
European Shopzilla Circle of Excellence Winner
We are fully certified Shopzilla (BizRate UK) store with an overall rating of
9.5/10 and an
"Outstanding" rating on all aspects of the store rating system.
We are an approved Amazon merchant with a lifetime feedback rating of 97%. We have over 3,413 individual customer comments.
View Amazon Feedback
We have over
1449 reviews on TrustPilot are a certified partner with an overall rating of
9.5/10 and an
"Excellent" rating on all aspects of the store rating system.
Additional Information
Privacy Policy
We take customer privacy very seriously,
click here to read our full privacy policy.
Services
For information about additional services we offer please
click this link to find out more.
Site Map
You can use our site map to view a list of all the products on our website.
click this link to find out more.
WatchCare Service Centre
Here are some FAQ's regarding our WatchCare Service Centre.
FAQ. Our WatchCare Service Centre
Terms and Conditions.